Support and Information
About products sold online
For product purchase procedures, payment, download and delivery issues, and returns of defective products, please contact the customer support of the distributor from whom you purchased the product. Thank you for your understanding.
| Product | Distributor | Contact example |
|---|---|---|
| Ebooks | Apple Books | Apple Support |
| Kindle | Customer service from your local Amazon (e.g. Amazon.com, Amazon.co.uk, etc.) | |
| Google Play | Google Play Support | |
| Rakuten Kobo |
お問い合わせ | 楽天Kobo ヘルプ・お問い合わせ (Japan) Rakuten Kobo | Help (Other than Japan) |
|
| Paper Books | Pico-tsuhan (Pico2.jp) | Contact via the transaction page (取引ページ) shown after your order has been placed |
| Amazon | Customer service from your local Amazon (e.g. Amazon.com, Amazon.co.uk, etc.) | |
| Apps/Games | ||
| Pico-tsuhan (Pico2.jp) | Contact via the transaction page (取引ページ) shown after your order has been placed | |
| App Store | Apple Support | |
| Google Play | Google Play Support |
Some products may be available from other resellers. In any case, please contact the place of purchase for any inquiries.
About media (blogs, news sites, magazines, TV, etc.) coverage
We welcome media (blogs, magazines, TV, etc.) to introduce, criticise and review our work. You do not need to contact us for publication.
Images, icons, screenshots, dialogues and texts of Amaitorte works may be freely quoted and used in accordance with the copyright laws of the respective countries. We kindly ask you to check for yourself whether the quotation of the work you are planning to use falls within the scope of the law.
Fan art and gameplay streaming
Amaitorte welcomes fans who can create fan art of our works and stream gameplay. For details, please refer to the guidelines for using copyrighted material.
Privacy Policy
Please refer to the privacy policy here for this website. The privacy policy of Apps/Games can be viewed from the product page in the App Store or Google Play Store.
About linking to this site
Please refer to the links page for information about linking to this site.